Allied Van Lines Customer Reviews

The guys were on time, courteous, they asked where my stuff went and was very efficient. The move went quite well.

It was well scheduled. The driver, loaders & unloaders were great. The only negative was the packers b/c they didn't label the boxes correctly. Half of the boxes were marked garage.

The person who estimated my move and the driver who took care of us on both ends really impressed me. The drivers were early for our move.

They were very courteous. They were fast and knew what they were doing. I had one leg on a chair that was scratched

The time and the communication was good. The ppl got here and did what they were supposed to do. My things got here in good shape.

Everything was done from beginning to end perfectly. I used Allied before and wouldn't use anyone else. This is my third move with Allied. Some of my boxes were upside down, they needed to be right side up, items fell out. The crew rubbed up against the wall.

There was constant communication w/ our rep Tripp and our driver and w/ us during the process. We felt they were open and honest and felt very comfortable the entire time. My driver's name was Ventura. He was absolutely fabulous. If I move again with Allied Van I would request him to be my driver.

I called another company and they gave me the run around. They gave me a two week period for when my things would arrive. Allied got my things there before I arrived that was very important to me. They did not put the boxes into the right rooms.

The driver that we had his name was Dave, he was fantastic. The only issue we had is with the coordinator. We were not given any information on what to expect from the coordinator.

They're just good people. They kept me informed and did everything they said they'd do. No hassle and they were there to help.

No comment. We had two different locations for delivery: the apartment and the storage place. We also had to use a smaller truck.

It was the personal contact, the professionalism, and the care. They did exactly what they said they would do and they were on time.

The service and care of my belongings. Also the time of the driver and crew, they went beyond to do this for me.

From the beginning to the end it was absolutely fabulous. The coordinator and the local agent was fantastic. So was the crew who picked it up and delivered it. That is why we chose Allied.

The people that I worked with. Working with Dorian to schedule it was wonderful. She kept working even when she was sick and in the hospital. I was very happy with the whole deal.

The driver loaded on the front end and back end with us. He loaded us in storage and 3 weeks later he delivered it and he was awesome.

It made it a lot easier for me to have someone help me pack up everything. Everyone has been so professional. The coordinator emailed me. I really appreciate that. The delivery hasn't occurred yet. It will in a week and a half.

This was the most amazing move I ever had. This was the most amazing experience I have ever had while moving.

From the beginning of the process thru the end, I felt like my best interest was always in the forefront of everyone's mind. Treated my household goods as if it was theirs.

We thought it was great, they were sweet, helpful, professional, above and beyond their duty and they did plenty of things they did not had to.

The overall experience, from the salesperson to the coordinator and the movers, was grand. It was the best moving experience I have ever had.

The drivers were excellent. They were very polite, did everything in a timely fashion, and they did what I needed them to do.

I gave them a ten because we have moved a couple of times, the guys were great, the over all move was easy, and they finished quickly. I want to say they came early and finished the job early. The only problem was getting in and out, it was more of a issue because of the way our apartment is made.

The crew was friendly, helpful,and pleasant. They were wonderful. I enjoyed spending time with Allied on the move. On a 5 point rating scale, I would rate Allied a 10.

I have used them before. The crew is fantastic and enthusiastic. I felt like I had full confidence in them. This was as easy as it gets. I certainly recommend ALLIED.

I was pleased that a rep came to my house. Everything was explained & to my liking. There was no surprises, other than the quote be lower. The driver & crew was fantastic. I was very pleased. The driver was fantastic.

IT WAS MOST FANTASTIC. FROM BEGINNING TO END AND I HAVE NEVER EXPERIENCED ANYTHING LIKE THAT. YES I HAD SOME THINGS THAT HAD TO MOVE AND WRAPPED UP THE GRANDFATHER CLOCK AND HE DID A GOOD JOB. IT WAS SENTIMENTAL AND HE TREATED IT AS SUCH. I DIDN'T GET TO BUY LUNCH FOR THE CREW AND DRIVER.

A family member referred me on their excellent move and I will highly recommend others. I had a great experience with this move and will highly recommend Allied Vanlines to others. The coordinator and everyone was great and they all followed through.

The customer service was friendly and professional. I was satisfied with the thoroughness with the preparation with my move.

I felt that del tm did everything professionally, and this the first time I moved far and everything was great.

Everything was so good. Gail came out who was fantastic. Andrea and Bill at the local place were also fantastic, and the things arrived on time. They were all great.

I have used them twice and I like the overall the way things are handled. I have not finished unpacking yet.

The courtesy of everyone that I dealt with was amazing. There was an extension ladder that got loaded but it never got off loaded and I would like someone to contact me regarding this matter.

Everything. I was very satisfied with everything. This was absolutely a very good move and I would recommend Allied to anybody.

Everything went really well. Everyone was willing to work with me. It was a nice experience over all.

People were very considerate the whole process. Donald, the driver, delivered everything and I was very happy.

The person that coordinated the move was extremely helpful and I would like to say thank you to her. The coordinator's name was Wendy Jezior and she did wonderful job for me.

Allied was on time, careful, and responded to me requests. The crew was polite and nice to my mother.

The care that they displayed and the professionalism of the driver and the crew and everyone that was involved.

Everything went well. The people who worked on my move were wonderful. I have already recommended them to others.

I had previous dealings w/Allied, they have the same standards and excellent service. We had two different crews and both crews were great. We had to store it and they did a good job.

They way everything went smooth, and perfect. they were awesome when asked to put packages where we asked.

I just thought they were friendly and very professional, and they were very careful when they carried things in and out the house.

I have used the company before. They have taken great care of my things. The packing, del & communications were all good.

Just he courtesy of person to person, how the things were handled, how the drivers didn't just come and load, they visited, and they did a good job. It was a cold and they acted like it was warm. The loading to Abilene was fine. The driver was great, knew exactly what to do and how to do it, and did a good job

The driver, and his crew was careful, and courteous. The agent was very organized. We used Allied before so we were satisfied.

Superior srvc all the way around. This is the very best move we have ever had, it was just superior.

Allied was professional, polite, I can't say enough good things. I had taped on the floor with explanation of where the boxes should be placed and they placed everything correctly.

The sales rep, the estimate of the shipment. The packing and delivery. The whole process was delivered as promised. I was very satisfied with the whole thing.

We had a very positive experience. They had the best price, the best representative, and out of all the ppl I met with; he seemed to be the most knowledgable and the most understanding.

The overall professionalism and care that was given to my belongings. They made everything extremely helpful and less stressful.

I think b/c in this day and age of computers sometimes communication gets lost and it didn't get lost. Everything I wanted they did. Everyone was respctful, professional and did an excellent job. Kevin the driver was excellent and his crew was good. I was most pleased. He was polite, on time and efficient. Richard the sells rep was excellent as well.

The whole experience was great and I would recommend them again. Everyone including the secretary was friendly and went above the call of duty.

Allied is the only company I've used & it's been about 8 years. I trust Allied. Everything about the move was great.

I have no idea where my stuff is, I have no contact information. I would deffiantly reccomend not using the comapny again. They are more worried about the satisfation.

How smooth everything went. The staff did exactly what I was looking for. Raymond our driver & the crew were exceptional good. We will be using them again when we find a house. Laura answered all my questions and gave me all the info I needed,

The person who did the pricing was great the price turned out to be lower than the estimate. And the driver was great.

Everything fell into place. I have moved between states plenty of times by far this was the best move. I believe the difference was b/c I used Allied.

I was really pleased that my stuff arrived when they said it would. I was also pleased with the communication from the driver as well as the coordinator Tracy, she was good with communication as well.

We knew exactly when they were coming, when the delivery would be, and the boxes were labeled really well. They explained everything.

I was happy with the srvc on the del end but I was not involved with the loading. The sub contractors were good.

Everything was really great. I moved 3 years ago w/ another company and it wasn't a pleasant experience. I was happy w/ Allied. I was very satisfied w/ everything.

The wonderful customer service that they gave. The driver brought 1 person with him and 2 from San Antonio were supposed to meet us here on the day of the move, the diver had to find out where they were; they arrived 1-2 hours into the load.

I b/c everthing was taken care of to take care. They went out of the way to assit us. I felt the del tm needed to use maybe another person. The del tm took excellent care of my things.

The driver and crew was extremely informative and helpful. They did a great job packing. The driver and crew left all my goods in great condition at the point of destination.

They were careful, scheduling was fine, followed up, gave packing boxes and the process was very smooth.

The driver and crew was awesome. They did everything we asked and I would use them again if we had to move again.

The pricing was competitive and I received follow up from the driver, the coordinator, and the field office.

The courtesy of the representative who came out and the movers, who knew what they were doing, influenced my rating. The movers were very professional, very careful, and uncomplaining.

All of the people w/ Allied Vanlines were fantastic. Mike was the delivery driver and he was great. We haven't unpacked everything, but so far everything looks good.

They did my previous move and they are good people. I gave them the keys and they put things where I asked them. They did a very good job.

The driver & crew was friendly & fabulous. I treated them to lunch. They were like family. I've had other moves, but this move with Allied was the best.

Ed and Brittany summed up the quality of work that Allied provides. The key ppl that did my move Ed and Brittany was wonderful and absolutely the best. They were outstanding and deserve kudos.

We had checked w/another line & Allied prices were better. Nothing went wrong. Austin and Dean went over and above to do their job and went the extra mile.

I used them in my last move 2 years ago. I was satisfied, I decided to use them again based on my last experience.

They were all very professional, it was a very good move. It would have been nice to have had a crew to do the unloading.

The fact that once the crew got here and unloaded my stuff they were courteous and took their time and made sure everything was accounted for before they left. I just needed the call to confirm when the arrival was. It was taken care of. They missed the first day but I was able to reschedule. It was my fault.

That the movers handled their business and were very professional. The movers did break move one piece and we will be doing a claim on that.

Allied communicated very well during the moving process and the moving crew did a great job. The loading crew did a very professional job.

They're willing to help. Meeting me at the first location, packing, loading, driving and delivering on time. I was extremely pleased. It was amazing with how willing they were able to move things around. I would definitely use all 3 again.

The whole experience. Ruth Hall was extremely professional, and my driver Lonnie took great care of my stuff and kept me well informed. They were awesome.

There was good communication involved with my move. The drivers were excellent, and they really worked hard during the move.

This is the second time I've used Allied. They were fantastic the first time and yet again they were outstanding. The driver was excellent all across the board.

Satisfied overall, even though I asked the installers to put together the TV and forgot I was pleased. No comment.

I moved with them about 5 or 6 times. I meant to call this week to see if my things would be out of storage but I never got a call.

The flawless process from start to finish influenced my rating. We moved around a lot, and this was by far the easiest move we made.

The people that came out from the beginning to the end was courteous, professional. They were good with my mother, it was a positive experience. It was reasonably priced. They did an awesome job.

The team was very professional. Everything was delivered in one piece. They did a great job. We are very satisfied.

The driver kept me informed of what will be going on with move before he showed and up continued to called in to check in. The driver was courteous and picked good people to unload the truck.

The workers did well, but I think Allied should think of a different choice of drivers or contacts. This might hold me back from using them again.