Allied Van Lines Customer Reviews

The best service. They called me & even texted me when I responded. . They took care of me. The driver was very careful w/ my items. The packing mngr. said that he'd wait after hours for me

Everything was perfect. The guy that I talked to who set it up for me was knowledgeable and helpful. The driver and crew was very helpful.

The customer service, they were on the phone all the time. They were responsive, listened, and we felt the personal attention.

OUR STUFF WAS DELIVERED AS WE PACKED IT. I WAS VERY IMPRESSED. THE GENTLEMAN UNDERESTIMATED THE FIT OF THE THINGS INTO THE TRUCK.

Basically they delivered on everything that they promised. They were fully professional and they cared about us. Everything went according to schedule. They were excellent.

I like the care, accommodations & service being very good. I did my move from Florida for a New Jersey & everybody was very accommodating. The driver was fabulous & the rep, Andy in Porte St. Lucie, was amazing with me.

The people and crew showed interest in checking to make sure where things go on the delivery and coordinating what goes where.

The communication of my driver as well as the agent. He told me when he was coming and was very good.

The local person did a nice job coordinating the move. They made a connection with the consumer. The drivers were professional and efficient.

I move every 3 years. This was the easiest move I ever had, with the most courteous drivers I've ever had.

Overall, everything went smoothly. They showed up and got the work done. Very good service from you guys.

It was everything. It was professionalism. Follow up and follow through, packing, shipping and delivery was perfect. It was magnificent.

The overall professionalism and coordination most impressed me. We were coordinating loads from multiple locations. It was good.

The care of the driver and the movers when they came and everything I asked them to do they were more than willing to do.

The level of care that everyone gave to our furniture. Also the promptness and skill level from the crew we had those days. The driver and his crew was very thorough, diligent, and respectful. They put a couch in the back bedroom and I don't know how they did it. It was absolutely amazing and exactly what I wanted.

The driver loaded on the front end and back end with us. He loaded us in storage and 3 weeks later he delivered it and he was awesome.

It was how conscientious they were. They had to pack very little. I packed most of my stuff and put it on a U haul. They were very careful.

The attitude, the professionalism, the cost was fair and they would response right away to our quesitions.

They did a good job. They put all of the furniture exactly where I wanted it. They were careful with my wooden floors & covered them. They did not break any of my items.

The drivers were very courteous, everything was done on time, the person that was in charge of setting things up worked well with me. Also, the driver was helpful & courteous. Everything went well.

The pre-move communication of the local agent. He contacted me, dropped off extra boxes, and checked about parking. Also the crew was early, professional, careful, and made the move painless.

Allied Van lines was able to accomadate me. They didn't scratch up the frame of the door and coveredthe fllor to prevent tracking.

The combination of the skill of the crew, and their flexibility with changes they made on the fly. And their friendliness. They made us feel like we were the customer.

The communication, and the packers and movers were extremely professional. Whoever contacted me was in constant communication.

I had a great experience with this move I was really pleased they helped me a lot I had a lot of stuff.

The driver was wonderful and the two people who coordinated the move was excellent. They were outstanding.

Every aspect of this service was excellent. The team was smooth, had an efficient process, and everything was handled swiftly, professionally, and well. Everything was really good. The team Richmond was really good guys and did a reall great job. The team was a few mins early for delivery. The service was excellent.

The rep that coordinated as well as the crew who packed were extremely professional. I especially appreciated when I gave the driver the tip for everyone . I had a move from 2 different states and the rep made it as easy as possible. I gave them a tip and the driver made sure all of them let me know they got it.

The coordinators made it easy, if they ever need a reference we would be gladly to give them one. The man who booked the whole move made it very smooth for us. We had an outstanding experience.

Every single person I dealt with was super professional and treated us like royalty. The driver and his crew was excellent.

The sincerity of the movers influenced my rating. The movers explained everything that they were doing. The movers made good judgment calls, and the movers took care of our needs. We have never moved before, but we would definitely recommend Allied Van Lines because we were very impressed with the movers.

The account person kept me informed, the communication was excellent and the driver explained to me the process of what they were doing.

They helped me through all this. My wife kicked me out and they were very understanding. They even saved me some money by storing in LA.

I think the overall professionalism from the agent and driver was great. I move cross country a lot and the driver was the best I ever had. I am definitely asking for the driver next time. What if someone doesn't have a twitter or facebook page? So they don't have a chance to get the gift card? That's not nice.

They were efficient, knew what they were doing, on time, courteous & it was the best move I've had in years.

The overall communication, the estimate was spot on and the whole transaction was pretty smooth. Instead of a rep. coming out to the home I just spoke with someone over the phone.

Everything was really easy. They took care of everything. I did not have to go out my way to do anything. Also they assisted me when I decided to put my things in storage.

The movers were on time and they were careful. They were methodical in taking the items to the truck.

This was done with Rose Moving, from Bellville MI. This move was put together on the fly. They worked with my schedule. They were on time. They did a great job. Judy, the coordinator did a great job. Everything worked out well.

The care and communication. The movers took extra care with my furniture. The packing crew took their time wrapping things and they took good care of our items.

The delivery dates and the professionalism of everyone involved influenced my rating. They were all fantastic.

The driver & the crew was fantastic guys. They were really good I can't say enough good things about them. Next time I moved I am going to request the driver & his crew. I really liked them a lot.

Everything was great except they lost one of our bags, the bag has been found now, and they are suppose to be shipping the bag out to me.

The time that it took to complete the move and the amount of guys that actually was sent for the move. I was not completely satisfied, there were not enough guys. I feel like they should have sent more guys. In my apt building I could not use the front door to move they had to go through the basement.

He was always there and he understood when we had to change the appointment time. He went above and beyond for the whole process. I could not have asked for anyone to be more helpful and friendly.

They were very good. Regarding the storage i want them to call me or send me a email they have yet to do so.

The driver was willing to work with me. I had a few items that were put into storage instead of being delivered to me now I have to wait 2 months to get those items.

Allied Van lines handled things very professionally they were kind and thoughtful. And they also did a great job.

I received excellent service that was estimated and agreed. The driver was very efficient and courteous. I haven't been able to unpack my boxes.

The whole quality of the move. Everything was on time and the driver was good. He remembered things that we did not. He was really good. We still have some unpacking to do. They are coming to pick up the boxes.

The promptness & courtesy of the driver. He put the piano together for me. The overall move was very good.

The professionalism, the respect and courtesy. Everyone I dealt w/ from Allied Van Lines really cared. It was stressful but they assured me everything would go fine and it did. The driver and his crew was superb When I plan on moving I will request that driver.

Mike was terrific, professional. The packing crew was professional and courteous. The movers made a stressful situation light hearted with smiling. Because of Mike you got the job.

The driver was more than excellent. He was the best by far that we've had in 14 moves. I will use Allied again & request Kevin. He went above & beyond in every area.

They were very nice, courteous, and treated me very fine. I've used them before and I was happy then and I'm happy now. They were very nice guys. They did a great job all the way around.

The energy of the reps I worked with and willingness to work and listen to me. They made the move pleasant and was very professional. The driver was there when he promised. I was happy with the packing, but I haven't unpack anything yet. The driver was great. He had to back up for a mile. He was there a day ahead. He went above.

The staff & the communication with Allied was good. I did request a certain crew, they were not the crew that I requested. but crew I had was great..

I've used Allied 4 different times. I've always been very very satisfied with the company. Pete, the coordinator, did a great job.

Allied was wonderful, the driver and crew were great. We had most of the same people & they were all on time and professional.

They were accessible. I was contacted by the coordinator and she was friendly, I was definitely pleased with the coordinator. They were a day late with the delivery.

The movers did everything said. They were easy to work with and the communication was great. The interactions with them was great as well.

The constant communication. They did a wonderful job, very cooperative and kept me informed every step of the way.

Nothing went wrong and they were quick. They wanted me to sign a paper before everything was done and I told the crew that I was not going to sign anything until the work was done.

My entire experience from the coordinator to the driver to the assistants and their general care with everything influences my rating. The driver and crew picked up and then took my things to storage in Virginia.

I would recommend the driver that I had. Mark was excellent. He was more like a friend coming to the house than anything. We had some items crated that arrived 100% intact. Mark Halama was an excellent driver.

The reliability and the quality of service I received and at a competitive price. There was a personnel change in the middle of it and I was satisfied with how both communicated.

The overall move process went smoothly and the contract terms were met and they did everything they said they would. No unexpected cost .

I have used them several times in the past for both home and business and they have always been excellent.

The overall experience was good. They were very professional, they did what they said and the price was competitive.

We got here w/out a problem. We asked the driver for a receipt & he said he would give us 1 but we never received it. We would like someone to arrange for us to get the receipt.

They made this move easy for me. I moved from IN to New Orleans. They handled the packing & things that needed to be shipped. Since I will be moving often, I know I can rely on this moving company.

Allied was friendly,professional,and kept me in the loop about what was going on. Allied was careful. The del date was a little longer but it was because of the holiday, which I understand. I was contacted several times.

The driver and the crew was very considerate, professional, polite, easy to work with, helpful, and they communicated.

The communication has been great. They personally took care of everything. There hasn't been a del yet. My goods were taken to a warehouse instead.

Basically the entire process. The Allied agent contacting me w/ the dates. And the crew, the driver's name was Lou, and the crew, Mike, Kenny and Nate, they were amazing actually.

The team did everything when they said they would. This is probably the 4th move I've had with Allied and I've always had good luck with the company. That's why I stick with them.

I was very happy with my whole experience of the move. Allied took extra care of me. They explained everything. The team was very cooperative and understanding. It was like a family member taking care of me.

They were on time and they were really professional and they worked quickly, especially the driver. Everyone involved was really professional.

They were very helpful, and honest. They didn't give me a run around, and didn't do anything unnecessary, it was excellent.

My furniture was in tact. The delivery team was very professional. I was so satisfied. Everything was professional and I did not have any issues. I was so happy.

The professionalism of the local agent and it was a very fair price. Everyone is really professional.

I rated a ten because of the crew that did the loading and del. They were fabulous. They were very kind, considerate, respectful and helpful. They helped reassemble some items from storage also.

They were polite, efficient and on time. They were pleasant and punctual for everything. The packing was incredible. They got everything in one storage spot with room for more.

Everything they did was more than satisfactory. We had a number of antiques that the team had to be very careful w/ and they were.

The driver & the crew that packed my stuff in Las Vegas did a great job. The driver was caring, respectful, professional and he had everything under control He was a good guy all around.

I would recommend to my friends, this is my 3rd time using them. They are professional, courteous & they really are careful with everything. It was a wonderful experience. They made a stressful experience very easy for us, my husband's sword fish he caught 10 years ago came nice & complete. I really appreciate the effort they always put on our moves.

The courtesy, politeness of the drivers and the communication w/ the coordinator. I was called the morning of but I was told I would be called the night before. We were wondering when they could come and what time they would be there.

The movers did everything that they were supposed to do and Allied had the most reasonable price. My items were lost during the move and some of them were not packed.

The estimator spent the most time to look over the my things and get a good estimate. The packers were friendly and helpful. The driver was always on time and helpful as well.

The driver and the packers were very helpful and it is kind of hard for me and my husband to get around and because the driver went the extra I was able to pick the bedroom my bed would fit into.