Allied Van Lines Customer Reviews

I liked the care through the entire process & the communication was very well. I liked the follow up throughout the process.

They were exactly what I expected, they were courteous, prompt, I didn't have to worry about the shipment, they answered questions.

The driver was extremely helpful. He went beyond on what he needed to do. I did have an extra box that didn't belong to me.

The prsn that came to estimate the cost, I think his name was Randy, he was very professional. The driver was very professional as well. Those 2 factors influenced my score.

I have moved with them 3 times, and all 3 times the service has been good. The only thing was that I was missing a box, we don't know where it is. Overall everything went good.

The driver and crew were personable. They did a good job with packing. They were nice to my mother, and involved her in the conversation, and process. They were on time & said when they will be here.

Everybody was amazing. The coordinator was always there and the packers unloaded everything. It could not have gone better.

Them doing everything they could do to get us here on time. They went above and beyond. I would recommend them.

The rep that coordinated as well as the crew who packed were extremely professional. I especially appreciated when I gave the driver the tip for everyone . I had a move from 2 different states and the rep made it as easy as possible. I gave them a tip and the driver made sure all of them let me know they got it.

The rep from the main company was good on the phone. The driver communicated very well. They were very prompt.

The packers and the movers were extremely nice and courteous. We had a couple of pets they need to be cautious about and they were very good about that.

The movers were extremely helpful, polite and friendly. They were courteous and it was nice being around them, as if they were a part of the family.

THEY MADE IT VERY EASY AND THEY TOOK CARE OF US. EVERYONE WAS VERY POLITE AND THERE WAS NO NEGATIVITY.

I would recommend the guys, I would use those guys. The company was great but if I would have to use those guys again, then I would say yes. Everything was great.

The movers were polite and friendly. I contacted as many moving companies as I could find and they were the only ones who would give a delivery date and time. Everything was great. They would commit to a day and time and other companies would not do that. It was fantastic. The lady and the movers were great.

The driver was very polite, helpful, & personable. The driver treated me as if I was one of his brothers. The driver was very good.

I was happy from the very beginning. The coordinator kept in touch. The driver and his crew was awesome. It was great from the beginning to the end.

I was extremely satisfied with this move. The whole process from first contact until delivery I was shown outstanding communication. The cust serv rep Lukas Tuttle from Oklahoma was outstanding. He kept me informed. The driver made me very comfortable with the move.

They kept the schedule they committed to and they were great and packing and loading my items. I'm suppose to receive the shipment tomorrow, May sixth.

Overall, I was very pleased w/ the professionalism & the punctuality of the crew. The crew was very kind and they took the appropriate measures to make sure everything was handled properly.

They were reliable. The communication was good. The driver, Sergio, did an outstanding job. He was polite & communicated well.

The movers & quote guy was very knwldg, helpful & they answered my questions. The movers were able to assist me in other ways too.

The way it was coordinated by the agent as well as the way it was handle on to the truck and off the truck. The driver overall care in terms of making sure it was delivered on time and safely.

The overall performance and the overall care of moving our items. The overall pleasure of the driver and the two man crew that moved our items.

The professionalism, the courtesy, the attitude and the helpfulness. The gentleman who handled the estimated cost, the driver and the crew were excellent. Taylor was excellent. The man who set the whole thing into motion was excellent as well, I believe his name was Frank.

The whole move process was excellent, they took good care of everything and I would definitely recommend them again.

I just felt like the whole team was responsive and they were efficient and considerate of the time frames we worked with and of my goods. The guys were nice, cordial, well, spoken. It was great.

It was easy to get accomplished, the transition was fine, they communicated well, it was smooth & the driver did an excellent job. The driver had to wait on me for a little while & he didn't mind.

Very responsive and very diligent. I haven't heard anything about the 3rd party to unpack and its been 3 days. There is definitely room for improvement w/ the 3rd party contact.

I say ten if they get the driver Jose. He took his time and checked every box with me. He was very good guiding the other person with him. He was very patient. It was nice having someone ask you where do you want this? Jose is patient and tolerant.

The way the driver coordinated and the 1st 2 ladies for packing went far and beyond the call of duty. The 1st ladies' last name was Harris and they were excellent. Pedro, the driver needs to be commended he was an overall performer to get the crew to do what they need to do.

Overall interest, care and doing what you said you would do. I am missing a box. I am missing a box.

The professionalism of the driver and the crew. The driver was named Sam Gomez and the two crew members were Aaron Lamas and Anthony Johnson. They are the reasons I am giving Allied the score. I think the agent over estimated the weight. I have not heard from him about the adjustment that was to be made in the pricing as a result of the difference in the weight.

The professionalism from the whole crew from the beginning to the end. I haven't unpacked the boxes yet but everything seems to be extremely well.

Everyone that I spoke with impressed me. The crew was pleasant, careful and polite. This was the best move that I have had.

They were on time, communicated well, everything got here, & it was good. They were friendly and nice, it went smooth.

The movers came on time. They approved the move. I was happy b/c it was a small move. I was going to use another company b/c it was so small. They were awesome. They returned my calls after 1 hour. The driver came early. My sister received the del. She said that it was great.

I thought the overall thing. It was very comfortable. One of the best moves I've had. The price is somewhat high.

This is my second time using Allied service. I did talk to some other companies, however I did come back to Allied.

Things could not have gone better. They treated uslike they were moving family. this was the best moving experience that we have ever had.

Their service and professionalism and they all followed up with me. They also answered the phone every time I called. It was an amazing move from start to finish. I love the company and plan to use them again. They packed up even the smallest thing and everything was in perfect condition. Went above and beyond.

The way they handled my goods and they were very courteous. They also were respectful of the location that we were in.

Everyone was very professional and organized. I didn't have to worry because everyone did what they were supposed to do.

The process was easy, I was in contact all the time and was kept in good contact, this was all happening during a huge snow storm. The packing in the kitchen was done really well. It was one of the best rooms that were packed.

We used Allied before and I have always been satisfied. I know my things will be delivered in one piece and on time. The people are courteous.

The process was easy, quick, helpful and the company kept in touch with me with good communication skills and confirming that the time given was ok with me.

It was the first time we use a moving company, they would put a sticker on the boxes that really impressed me, very well organized. I would use them again.

The time and the communication was good. The ppl got here and did what they were supposed to do. My things got here in good shape.

My personal connection with the delivery. Knowing what was going on. The driver was fine but when they packed everything, all the heavy boxes were on top and the light ones were on the bottom and there was some breakage.

The ease of service. The driver was on time. The only disappointment I had was the chip on the sofa. I had a few items that were chipped and missing.

The crew in Daytona Beach and Michigan was very professional. They were nice to work with, friendly, and you could tell they really cared about their jobs. They went above and beyond their jobs. There was a little bit of confusion when the movers arrived in Daytona. There was a gap in communication within Allied, but it did not affect us.. The movers thought they were only packing.

The first time I moved I used Allied, they were great. I used a different company the second time. I came back b/c the experience was great. If I ever move again I would use them and recommend them.

It was well scheduled. The driver, loaders & unloaders were great. The only negative was the packers b/c they didn't label the boxes correctly. Half of the boxes were marked garage.

It was a great experience. I liked the move was well organized when they were coming, leaving & what was expected to happen.

The drivers, movers & packers were awesome. But the driver had to wait several hours b/c the packing hadn't been done. There was a communication issue there. There was miscommunication amongst the movers. The move was delayed by several hours b/c the packing wasn't done. The driver & crew was very nice.

The people that were involved influenced my rating. The person that estimated the move was very good. The movers were very good. One of the movers need education on hygiene, but it was fine.

I think the crew was friendly and easy to work with on the move. I also think the boxes were packed to heavy. The team shouldn't have packed my clothes with heavy metal table pieces.

The way we were treated, very courteously. Nothing was rushed. The registered number on everyone of them.

The beginning to the end, the people were courteous. The driver did a great job and they kept us well informed about everything. They had to pack a clock for me and they did a great job.

Christian was the best. The representative was the best. I give him a 10. Christian is the best guy in the world. We had a couple of items needed crating. The people didn't show up to uncrate the items.

The whole process was fantastic they did an excellent job. The driver did an excellent job he had a difficult time getting the truck into the street b/c we live in a court and he did a great job.

The young lady who coordinated it was extremely competent and nice; you couldn't ask for a better rep. The driver and crew was sent to the wrong address, but that wasn't their fault. The driver and his crew was the greatest and I can't ask for better service. They were great.

The carefulness they showed for our stuff, the care they showed when unloading and they were very courteous.

I was satisfied with the communication and how my goods were handled. Kevin who delivered my goods did an excellent job. The packers were good and did a great job.

The coordinator Mike, was very good. The crew that unloaded my things and del my goods was great. The only issue I had is with the local movers and they did the packing of my goods.

From the time I got the quote throughout the process it was excellent communication and the customer service was outstanding.

They were very informative. The lady kept me updated, and the driver was super. They delivered everything as they should have.

I would recommend Karen who we had the initial contact with and the men with the move. They were very hard working and considerate with our requests.

The staff was courteous and communicated well throughout the process. I value the communication and the crew.

I was very impressed with the service and all the employees, the delivery guys, the crew. They were all wonderful.

It was very well done and very easy but the price was kind of high, we didn't pay for it ourselves and if we did I might have to reconsider.

They were very professional, they were on-time, and they were very careful and cautious with our stuff. They were very friendly.

The crew and the driver were good to work with I need to know the name of the local affiliate to drop off some boxes. I do not hhave a number to call.

The communication was good but there was miscommunication between the driver and Allied. I was supposed to have it done earlier but there was some miscommunication between my company and Allied. The driver was awesome.

The experience. The crew was very thorough, careful and methodical. They were nice to my 4 year old son. I would love the same crew again. They were very professional.

They were really good. The care the pick up crew did when they loaded the truck. Allied came out and looked at it and they let me know what they can pack and what I can pack. Personal Touch to things. The delivery was delayed a week, but that was ok with me.

I can depend on you, when I am told they will do something they do it. It went great, each one done. We weren't pleased with the loaders in Utah. Not as good as before.

Everybody was great. Moving is a horror show but it was good. They made it easy. The guys were absolutely phenomenal. They were efficient, they unloaded everything well.

The move was very professional, they kept in contact with me, they were careful and they made me feel comfortable with them being in home, which was important to me.

I think the driver and crew was phenomenal, pleasant, efficient, and I couldn't have asked for a better move experience. If I was to move again I would use Allied. This was the best move experience we've had and we have moved many times.

The driver was willing to work with me. I had a few items that were put into storage instead of being delivered to me now I have to wait 2 months to get those items.

I think it was a competitive price, and the movers were professional. There was a shuttle situation, and they did not get what they needed - it took about a half hour, itwas clearly stated in the contract.

They were super. They were sociable, nice, polite and great to talk to. They answered every question I had and it was a wonderful experience.

They were careful, took their time, packed everything nicely, and asked alot of questions. I think they should better label the boxes because I couldn't find my coffee maker when I really needed it.

The overall package provided, loading up and dropping off, most influenced my rating. They made sure they were careful with our items. The delivery hasn't happened yet, not until tomorrow.

The crew was the best, polite and most expedient I have ever seen. I would love to have the gift card but I don't have a computer. Can you send me one?

I liked the move was easy. We have moved 6 times & this is by far the easiest move; everything was smooth, easy & low key with no stress.

They were very courteous. They didn't rush me. They were very careful w/ everything. they were great

I like the care, accommodations & service being very good. I did my move from Florida for a New Jersey & everybody was very accommodating. The driver was fabulous & the rep, Andy in Porte St. Lucie, was amazing with me.

The driver did a very good job and I liked the care that was shown to me during the move. Everything went well, the only issue I had was that the delivery was almost delayed.