Allied Van Lines Customer Reviews

I would recommend them. The entire performance was great. We haven't moved in 30 years. We had a whole house. The crew worked until the job was done. I heard no foul language and they were polite. Allied did everything they said they would. The local crew had come and emptied all the boxes out of my garage. The crew even moved my piano. The driver was great and his crew. The salesman was great.

This is my 7th family move and at least 3 or 4 have been handled by Allied. The last 2 moves have been handled by Sandra Flaska and they have been terrific, consistent and overall great. I'm pleased. I had a CRD shipment, where I had to pay outside the move and it's going well. Everything has been prompt, cordial, smooth and overall great.

I think that it was a very professional operation the driver was professional and had overall good communication I was informed every step of the way.

I moved from Florida to Texas; I was very confident with the delivery team, the communication was fantastic. All the issues were resolved, it was worth every thing I spent. No comment.

The driver, Jake, did an excellent job controlling his crew and taking care of our goods while moving stuff out.

Everyone was very nice, easy to talk to, honest, informative and all of my questions were answered. I would use them again in a heartbeat. I was very satisfied with everything about the move.

There was very little to no communication. I had to initiate communication. I confirmed dates. The estimater estimated lower than what was the actual rate, so we had to scramble to make the payment. The only contact I had with anyone throughout the move was with the driver. Also, the estimator misestimated what needed to be done. I will never go through the storage process again.

I have worked with Rose Moving and Storage for years and I appreciated the treatment I received from Allied.

Experience of the process, this is a move that I planned years ago. The experience to complete the move was very satisfactory.

The satisfaction of everything being done with professionalism and the courtesy that was shown. We were very pleased

I was treated very nice over the phone and the driver was very nice. I was happy w/ how I was treated.

They did what I asked them to do. I had to move fast and this company was able to come and get my things and put them in storage for me I was very happy with the service.

The whole move was smooth, it was awesome. I would tell people to go with Allied. Kim Williams was great.

I think the communication and cost most influenced my rating. I'm very satisfied, but our furniture came from Minnesota to California, and we weren't made aware that we could request the moving company to hold our items until we were ready for them.

They took great care of my items. They were able to pick up and del. They were on time and they were personable.

They were very careful in the house. They moved everything well throughout the house and placed it where we needed it.

I had the same crew before from a previous move. I was lucky enough to get them again. I was extremely satisfied.

We moved with other companies in the past that have also been good. We were very satisfied with Allied.

The communication, courtesy and the follow up. The movers were right on time for the pick up and delivery. The communication was excellent. The movers did what they were suppose to. I have high praises for the driver Keith. We were very pleased.

I have moved forty seven times in my life and this was the easiest and carefree move I have ever had. We are extremely satisfied. The movers were polite and professional. Very respectful of our home.

I felt like we had really good service. The only part we work with is the local affiliate in Ohio but I was very pleased with the people, they were great. We had some things dropped off to my home and some to a storage facility, it was a big relief to me that they were very cooperative to our special request.

Angie Hanson was doing her job well. The timing was bad and they were late to deliver my items. They also started late for the delivery. They told me before they left about the delivery time.

The overall experience was good. The communication was good and they picked up and delivered on time. The only negative thing I have to say is the driver did not know his 18 wheeler could not come down my street. He had to get another truck and I did not know that I would have to pay extra for it.

The courtesy that was shown to my wife, all of my questions were answered, and the driver and his crew was excellent. They were very courteous and I am glad that I used Allied.

We used Allied before and I have always been satisfied. I know my things will be delivered in one piece and on time. The people are courteous.

I'm so far happy with the service, but it's a corporate move so I don't know about the pricing, but everything is good so far.

Everything that was promised was done. The entire move was professional. The driver and the crew did a good job.

They were easy to work with, took care of our stuff. We have moved a great deal. I wanted delivery in wider time span, I wanted the delivery done on a Monday

Because of the gal in Columbus who helped me. The lady in Columbus Ohio was really great, she was fantastic. She gave me a great tip and saved me some money.

Them doing everything they could do to get us here on time. They went above and beyond. I would recommend them.

Everyone was nice and easy. Our coordinator from Portland, Oregon was accommodating. The ALLIED team arrived a few minutes late but it was not a big issue, because our things arrived that same day.

I moved with them before and both times there was excellent communication. They were also very flexible with my needs.

Very good working on short notice. They kept us posted on where the truck was. One minor thing they were an hour late but nothing bad.

It was overall a good mood. The driver was give the wrong pick up address so it put my travels a day behind schedule. I couldn't leave town when I wanted to.

They were very courteous. They didn't rush me. They were very careful w/ everything. they were great

My only thing is I've only had experince with the local agents crew. So I have no one to tell about Allied.

The driver most influenced my rating. This is the second time he moved our stuff, and we specifically asked for this driver. The driver took great care with our goods; he had great customer service.

The driver did everything. He took things out of our hands, packed very well and handled the merchandise very well. The del was made to a storage building. The manager of the building told me they handled the furniture as well as they would handle their mother's furniture.

I think the overall experience of communication from beginning to end was great, from Diane to the 2 brothers who delivered. 2 twin brothers and they couldn't be nicer.

The courtesy of the packers and the driver who unloaded and loaded the goods. Everything worked out well.

Overall, generally good experience. We had one minor incident. Some of the carpet got pulled up. Maybe they could be careful next time. My crew was Adam and Raphael. Raphael in particular was a very hard worker. They both were great.

The price discount for me being a disabled veteran was very good. I was not told that the insurance I bought did not cover items I packed. The driver forgot a box of parts that were needed to assemble my items. I tried to cover my items with insurance but I was not advised it did not cover items that I packed.

I've had Allied Van Lines three times in three years. They are super, and have helped us in many ways. They were efficient and polite. They took very good care of our furniture. Sam was outstanding.

Everything was done with extra care. The movers were really great to work with. Everything was handled very smoothly. I asked the movers to label everything accordingly and they were very patient with me and they were just wonderful during the move. Gina was excellent. She had constant communication with me.

I just think overall everybody was incredibly responsive, specifically the driver and his crew, they were very conscientious and careful.

The demeanor and the helpfulness and the positivity of the drivers on both ends. The people who loaded and those who unloaded.

The entire experience was good, the driver was great and very communicative, and told what was going on, and what to expect, and we had a good crew.

When they said they'd do something they did it. They took care of my furniture. They unloaded and put everything in the proper room. They did everything perfect. The driver and crew was wonderful. This was the nicest and easiest move I've ever had. I was incredibly impressed by them.

The crews were good. Jesse, the driver, was great. Nikki, the coordinator at Lanes Moving, was phenomenal.

Customer service from everyone was very good and the things arrived quickly. I was just hoping that they had more time to help unpack.

My items went to the warehouse & the price was rasied higher b/c of that. I wasn't informed about this and I am disappointed about that. Also, I wasn't informed about when it was going to be delivered

The price, they were courteous, the packing, and the communication was good. Allied did a good job. I like the people that work for Allied.

I liked the whole experience; everyone was professional, everyone called to check on us & even called to see if there was anything else to could do.

The sincerity of the movers influenced my rating. The movers explained everything that they were doing. The movers made good judgment calls, and the movers took care of our needs. We have never moved before, but we would definitely recommend Allied Van Lines because we were very impressed with the movers.

The way they handled professional, they did a great job. Did a great job, people were great, couldn't have been more professional.

I think the way things were handled. The rep that came out was very good and convinced me to go with Allied. We can't seem to find a small cardboard box that had 2 quilts in it. We thought it may be on the truck but we can't find it.

It was a good crew and they took a lot of care with my things. They were on time and very pleasant to be around. They did a good job.

The communication with the local office and good communication I had with all the people involved, including the local office and the driver, influenced my rating.

The service from Allied Van Lines is very good and I would recommend my friends in the future. Allied Van Lines provided good service for me.

The only thing they did wrong was that they got the wrong house number originally. Overall, it was great it was just that little mistake.

The professionalism, courtesy, and care of everyone I spoke to, and the crew that delivered my goods. They were punctual, casual, and put everything in the house where we requested.

The crew that was here was polite and helpful. They moved items twice and took care of allowing enough room to move. They were courteous.

Everything was very punctual & professional. They came when they promised. They followed up w/everything. The estimator was good.

The crew was hard working, courteous, and careful. I had good communication with the rep who saw what I had to move. Natalie, the coordinator was very helpful in returning my calls. They did break a couple of things by accident. We had white glove service for a grandfather's clock and a piece of marble.

The team showed good professionlism and did a great job. Allied did a fantastic job working as a team.

The driver was a good person & was in charge of the crew. He was quick with the move & was a good facilitator with the crew. He was also a good communicator & kept me inform on everything.

The entire process was great. The rep who gave me the estimate and the movers were great. I had a great experience.

The packers were excellent. They were punctual, courteous, cooperative and made some minor adjustments. The packing was done easily and quickly.

I'm very satisfied. They were on time and nothing was messed up. They were very helpful and stayed in communication. The driver was constantly in touch.

Just the professionalism. They picked up and delivered on time. The communication. The driver was the best. Went out of his way to communicate.

The care they took and the friendliness, communication, and being on time with everything they said they were going to do. They were very good and all so nice. They were just great, very personable.

The driver who picked everything up was a really good, hard worker and he took care of everything, better than I've ever seen before.

The care of everybody and the professionalism of everybody I dealt with, most influenced my rating. I couldn't have asked for a better experience.

The process was great, and the driver and crew was very courteous. I would definitely recommend them.

Everything. I was very satisfied with everything. This was absolutely a very good move and I would recommend Allied to anybody.

When I approached deadline I got good feedback and the agent came to my home. The pick up was on schedule but the delivery date was delayed but it is ok. I was satisfied. The delivery was 4 or 5 days delayed. I got a call from Allied the day before the move. My wife was there so I am not sure of who packed our items.

Service was excellent, the price was fair and every promise made was kept. We had no concerns. I can't imagine how anything could have been done better.

He was very cordial. I asked questions and he gave me answers real quick. My coffee machine for expresso does not work. It worked properly when I moved. I don't know what to do.

The ease of everything, the communication, and fact that things arrived safely. This was the second time we used them and we are extremely happy. They were absolutely wonderful with all of our stuff.

The driver was the best ever, and he would get a 10 everyday. The driver was the best ever. He had a great sense of humor, professional, and I would request him again.

The professionalism shown by the driver and his crew. They were extremely pleasant and took good care of my belongings.

The whole process was very precise, what they told me what was going to happen, happened. It was smooth, prompt, professional, & went better than I thought it would.

The driver was extremely respectful of us and our furniture. He kept us informed every step of the way. Communication was excellent. When he said he was going to do something he did it.

Everything went well with the service. I was happy with the price and the driver and his crew. They did a great job.

This is the third time Allied has moved us and they are always on time and take care of my material. Everyone involved did a good job.

The cust serv of the individual who was the sales rep who worked with me in Las Vegas for the initial move, and the driver who coordinated the team in Seattle influenced it. They were outstanding.

The overall crew was great. They were on time. Everything was great. As a matter of fact I will be moving in a few months and I will call the same crew.

The driver was really nice & did really good work. Brian was awesome he was my rep. I'm still waiting for the people to come & take away the boxes now that I'm done unpacking.

Overall it was very good. When we got the contract they said that it would come in 6 days but really came in 4 days. There was a 4 foot ladder they forgot to pack, and when I got here I realized that they didn't get it.

I feel like I received good srvc on the move and I was always kept up to date w/ what was going on or when it was going to happen.