Contact Allied Van Lines
If you wish to contact Allied Van Lines, use the helpful links below to guide you
to the proper area.
Request an Estimate:
- To arrange for a free estimate on moving your household goods WITHIN North America,
click here or contact us at (800) 689-8684.
- To arrange for a free estimate on moving your household goods OUTSIDE North America,
click here
or contact us at (800) 689-8684.
- To arrange for a free estimate on a corporate relocation (employee or group
move), click here.
Locate an Agent/Representative:
- To locate an Allied agent near you, click here.
- To locate an Allied International representative near you,
click here.
Track a Shipment:
- To track the status of a domestic shipment call customer service at 1-800-470-2851
and press 3.
General Contact Information:
Allied Van Lines, Inc.
One Parkview Plaza
Oakbrook Terrace, IL 60181
Claims/Customer Service Department:
- To reach the Tracing area on issues of loss of an item or an overage, e-mail claimstrace@alliedvan.com or call 1-800-470-2851,
Option 2 prior to filing your claim. Monday through Friday, 8 am to 5 pm EST.
- To file a claim on-line (U.S. domestic), click
here.
- To reach the Claim Services Department (for moves WITHIN U.S. or BETWEEN
U.S. and Canada), e-mail claims@alliedvan.com
or call 1-800-470-2851, Option 2, Monday through Friday, 8 am to 5 pm EST.
- To reach the International Claims Department, e-mail
claims@allied.com or call 1-800-470-2851, Option 4 or 630-570-3009, Monday through
Friday, 8:00 am to 5:00 pm CST.
- To file an international claim on-line, click here.
- To reach the Canadian Claims Department (for Canada to Canada moves) e-mail
claims@alliedvan.com or call 1-877-704-7470,
Monday through Friday 8:30 am to 5 pm (MST).
- Intra-Texas Claims Use the "US Moving Services Statement of Claim" to file a claim online for an intra-Texas move
or contact us through e-mail at: US Claims Claims for intra-Texas moves must be filed within 90 days of delivery.
Complaints concerning the Household Goods Carrier's claim handling should be directed
to the TXDOT's Motor Carrier Division 1-800-299-1700. TXDOT MCR7143.
- To reach Customer Service for moves within the US or between US
and Canada) email custsvc@alliedvan.com
or call at 1-800-470-2851, Option 3, Monday thru Friday, 8 am to 6 pm EST.
Allied Career Opportunities:
- To search the available employment opportunities, click here.
- To inquire about becoming an agent for Allied Van Lines,
click here.
- To inquire about driving opportunities for Allied Van Lines,
click here.
Tariff Information:
- To review and download Allied's Tariff document, click here.
Web Site: