Allied Van Lines Customer Reviews

Everything went smoothly. The movers got me out in a quick time frame. I didn't get much notice. I got two and a half weeks.

They were good and attentive. They were careful with everything they did and they took good care of us.

I was satisfied with the person I worked with. Everything worked out proper. The day of a different truck was behind schedule, but it was okay w/ me. There is still a box missing. I have filed a claim.

The communication I had with them. They were on time and they unpacked everything as they were supposed to.

The overall experience was very good. This isn't the 1st time we have used Allied. Each time we have used them it's been great. The driver was good.

I had a move in 1997 and it went fine so we called them again. The driver was super. He had to unload the items from a van and then load them to his 18 wheeler. There should have been more communication from the rep to the driver.

Everything. We got the personal service. We were only 40 miles. They had the items locked up over the weekend and everything was just fine.

Everything went according to schedule and as planned. They said this is the plan and this is the schedule and it was followed to the T.

I was most influenced on how they wrapped every single item. Everything that was moved was antique and they wrapped it careful with tons of care.

They were careful with my furniture and they wrapped things well. They worked very hard. This is the first time I have used Allied and the crew was excellent.

The whole process was wonderful. The driver and the people who helped the driver were great, it was just a good experience. They did great.

The coordination between everyone wasn't very good. The driver was good. The other company, not Allied Van Lines, had difficulty communicating w/ me. However, Allan the driver, helped me out.

The drive, crew, and everybody involved was great. I would give the rep that came to my home a 6, he was excellent.

The driver was excellent, knew what he was doing, and hired a good crew on both ends. I am satisfied with the whole move. The crew was helpful and professional.

Everything that was promised was done. The entire move was professional. The driver and the crew did a good job.

THE EMPLOYEES WERE VERY PROFESSIONAL AND VERY UNDERSTANDING OF A SITUATION. WE FELT VERY COMFORTABLE. They were very professional and carried items into difficult areas.

Everything. From the first person to come to our house, to the driver and his crew. The friendliness. It was the best move I ever had.

The overall satisfaction. The driver should have called before they showed up but other than that everything was good.

The driver, and his crew was careful, and courteous. The agent was very organized. We used Allied before so we were satisfied.

The driver, Bob, was really good and Kathy, the coordinator, bent over backwards, was very good and made sure I had everything I needed.

The care that the driver and crew showed, the quality, and work. I was given a short notice on the delivery date, I think this was a lack of communication.

The driver and his helpers the driver was great and I would definitely tell people. The driver and crew that unloaded was nice, professional, careful, and great.

The driver & crew was courteous, did the job well, easy to work with and responsive. Did the work that was hired to do.

The customer service was unbelievable, from the office staff to the driver. It was a great move flawless, best money I have ever spent.

Every coordination was very well. The crew was nice and took care of everything. I had no trouble with anything. They provided me with the extra help that I needed and did everything that was promised

I've use them in the past and again this time and I have been satisfied twice. It seems like it's you standard that you do well.

The arrival & del times were shared w/me. The del was prompt. I was satis. I knew what to expect during the move.

The overall packing, loading and the end results of the move I was most satis with. I would highly recommend Allied.

I had a previously very good experience and I had excellent coordination. I had to be flexible with the day because of the weather the driver was flexible.

Everybody was courteous, took good care of things, furniture was wrapped, moved from military, & never had a move like this & where I've never had items stolen. I would give drive & crew a 10. Packer made a box for a model ship, a special request, it fit perfectly.

That's tricky because my answer doesn't rely on the local agency. I'll have to move again in 10 months. I would look for Jerry, the driver, but I'll have to use whoever is local here. I'll use Allied. Jerry, the loader and driver, was excellent. He was a genius. He's with Federal Gateway.

Very responsive and very diligent. I haven't heard anything about the 3rd party to unpack and its been 3 days. There is definitely room for improvement w/ the 3rd party contact.

The courtesy and the care shown by them, the promptness, and them meeting my expectations influenced my rating.

They were very professional and very pleased with the overall move and they showed up when they said they would. The crew did additional wrapping.

The driver, Pete was really cool. He called every day to let me know how far he was along. He was a good guy.

The courtesy of the representative who came out and the movers, who knew what they were doing, influenced my rating. The movers were very professional, very careful, and uncomplaining.

The overall process from arranging the move for pick up to delivery went smoothly, everyone was easy to work with and very cooperative.

I got a scheduled date for my move & the rep gave me a quote. Everyone was fantastic, great and friendly. The movers put everything in place and they were great.

They were easy to contact, got back to me quickly, they were cheery, they arrived much earlier than projected.

The move was good. I called the movers in Tucson & they took care of everything. There might be something missing. I am not sure. The movers took my sister's things & brought them to my place.

The salesman was good. The receptionist was good in keeping morale up. The move was good. There was a communications blip. We were not notified that our goods would not be delivered on Thurs. The delivery date was Thurs. There was inclement weather & the delivery wasn't made. We had no call. I finally was able to reach the dispatcher on Fri & was told we can expect our goods on Mon.

The communication was really great. You knew exactly what was happening and when. They were on time.

There was one call that took a long time to call me back at the office. They coordinated w/the driver.

The original estimate had the inflated weight of the shipment and it was actually higher than the actual weight of the shipment.

My sister works for United, so I won't rate 10. The setup and expedition of the move most influenced my rating. I'm impressed that Allied cares enough to call and check. No one visited my home. Charles, the person who helped me, was great. This was the best move I've ever had. The spa was difficult to bring in, but they were prepared.

It was a flawless seamless experience all the way through, from the set up to the completion of the service. I was completely happy with the professionalism and the customer service.

Everything was done very smoothly. I had good communication with Angie and the driver. The crew was clean and polite. The crew was positive and kind.

The loading on the pickup end, the crew could have taken better care of my stuff. The driver who unloaded was professional, kind & top notch.

I gave a 10 b/c the whole move experience was excellent. They kept me informed and their reps were great.

I was satisfied with the driver and crew. They followed my special request exact & took real good care of our belongings.

Everybody I worked with from start to finish was excellent. Mark did a great job of communicating and Makedo did a great job of driving. They were just excellent.

They were really good movers. They took care of my possessions. I checked off each box on my list but I can't find my pots. I have opened all my boxes. We called the driver and he did not have them on his truck.

The movers were extremely professional. I have done this five time and its one of the best moves I have had.

The level of srvc and professionalism and humor by all of the individuals that were on the crew and it helps a stressful situation become less stressful.

The driver was beyond courteous and professional. He was punctual and followed through with everything he said he would do. He did an excellent job.

The driver was communicative, and when the rep came to look at the house, we prepared a cashier's check. There was no extra chargers, they were honest.

Allied showed up on time, packed my items, everything was delivered on time, and they did what they were supposed to do.

The delivery crew was impressive, courteous, didn't complain, careful, and they made sure everything was in the right spot.

I have no idea where my stuff is, I have no contact information. I would deffiantly reccomend not using the comapny again. They are more worried about the satisfation.

It has been a great experience. I wouldn't recommend anybody else. Sarah out of north Charleston re-scheduled so that I could leave earlier when it was most critical. I cannot put a value on that, we had nothing but pleasant experiences.

They were very courteous and they cared about what they were doing. It was obvious that they did this before and this was a very pleasant experience.

It was all the things that you asked, to the packing, the driver and the communication by the whole company. They took care with the packing and the crew took care with the loading and the unloading.

I rated a ten b/c the communication was awesome. I had one contact person with the driver who was always available. They were an great crew and very careful of my home and things. The sub-contracted drivers in the beginning were not respectful of my home, specifically my bathroom. That crew was dropped off.

The way they did the move and the dialogue. I felt like I knew them and they were very easy to get along with.

I liked the effectiveness and care. The agent over the phone was great. The crew was professional, courteous, friendly, and efficient.

I really liked the 3 day delivery window and I found Cindy was awesome with packing and Jeremy and Victoria was awesome as well. Brian was thorough and the whole process was impressive, easy, smooth.

They were personable, answered all questions, this was the customer 3rd moved, and everything was good.

The care they used in packaging and communication influenced my rating. My things aren't yet delivered. They're in transit My things are in transit. They have yet to deliver them.

There was nothing wrong other than communication. They did not let me know that they were not going to delivered on the promise date. They were late on the delivery by one day.

Everything went well, the communication was excellent they packed and loaded well. I'm 100%satisfied. I would recommend Allied.

The rep that visited my home was amazing I wish I could give her a score of a ten because better service was next to none. I don't think I could recommend Allied but I would the crew that moved me.

They managed to put together everything and come up with the dates we needed in a short notice. It was a move that came about real quick and they were able to accommodate us. There was a little mix up with the furniture arriving earlier than it was supposed to. We were supposed to be there on the 10th of December but they showed up on the 9th of December.

It was my first time getting packed up and having movers but they explained the process very well. We were in communication every other day.

It was a positive experience with lots of communication. We did have a person that crated the chandeliers and other things that I was not able to do myself.

The people who coordinated the move were very helpful, but I was hoping the loaders would have arrived earlier, because they were about an hour late.

The professionalism and friendliness of everyone I had contact with influenced my rating. I had a small move.

The overall care of allied. It was good handoffs all the way even with the estimate. The professlism of the crew. The team took great care with packing and handling. They did a great job. I am very happy with the communication. The packing of the mirror was really good.

The overall service and they did a good job I had a narrow driveway and the loading crew did a fantastic job..

I was completely satisfied with the move. It was professional, done in a timely manner, and everything was del.

On time, call when they said they would, they treated my belongings well and treated me as a valued customer.

The movers were personable and they cared about my belongings. I thought they would get here at 6. They did not get here until 10 p.m. But it is fine.

The constant care and the follow-up phone calls influenced my rating. This was my first move ever, and the team was completely understanding and helpful. They handled everything with care.

I was just very happy and very apprehensive about the whole process and they kept in touch with me and went with my schedule. It couldn't get any better.

The overall service. I have used Allied twice now. They are very efficient and prompt. They even packed this time and did a good job.

The whole service was perfect, there was communication. They were on time and the process was smooth.

The crew that came out and the main driver. On the pick up day, they had a third party. But all six ppl they had was great.

The overall coordination. They were on time & the coordinator was in constant communication with me. I wanted to unpack some things myself and I had them come back the next day to unpack.

The movers were on time and they were very careful and willing to do what I asked. They did an excellent job.

The moving crew was professional, efficient and it was a pleasure to work with. The moving crew did a great job.

The driver was willing to work with us, he was very good. The coordinating person, her name was Cindy, she was really good.